Dataimage’s Total System Support covers all aspects of your Document Management System under a single contract, including hardware, software and technical support. Our highly trained, certified technical support staff. Total system support includes:
- Unlimited telephone technical support by vendor certified engineers
- Major and Minor releases of system software
- Primary technical assistance and incident tracking
- Problem identification and assignment
- Dispatch hardware repairs for scanners
- Dispatch software support
- Unlimited Internet technical support
To open a new support case, call the Dataimage Technical Support line at 801-746-7836 or send an email to support@dataimage.net
To attend a scheduled Dataimage WebEx session: dataimage.webex.com
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2011 Dataimage Holiday Schedule |
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| Memorial Day | Monday, May 30 |
| Independence Day | Monday, July 4 |
| Pioneer Day | Monday, July 25 |
| Labor Day | Monday, September 5 |
| Thanksgiving | Thursday and Friday, November 24-25 |
| Christmas | Friday and Monday, December 23-26 |
| New Years | Monday, January 2 |