Dataimage’s Total System Support covers all aspects of your Document Management System under a single contract, including hardware, software and technical support. Our highly trained, certified technical support staff. Total system support includes:
- Unlimited telephone technical support by vendor certified engineers
- Major and Minor releases of system software
- Primary technical assistance and incident tracking
- Problem identification and assignment
- Dispatch hardware repairs for scanners
- Dispatch software support
- Unlimited Internet technical support
To open a new support case, call the Dataimage Technical Support line at 801-746-7836 or send an email to support@dataimage.net