News | Dataimage

Introducing Canon’s NEW DRX10C Production Level Scanner!

Posted by: bclark Mar 24 2008

State-of-the-Art Performance and Flexibility
for Reliable, High-Volume Scanning

The DRX10C is Canon’s premier scanner in the mid-volume production segment. Boasting high-speed, high-quality image scanning, with reliable document handling capabilities, clear, efficient, and easy image scanning, and superior durability, the DRX10C fits the demanding requirements of centralized scanning operations.

The DRX10C delivers unrivaled image quality at rapid speeds of up to 128 pages per minute, in color, grayscale, or black-and-white. The energy efficient and durable DRX10C, with its operator friendly design, is the ultimate solution for quality production level scanning.

For more information and pricing on this scanner, please feel free to contact us.

Dataimage Recognized Nationally as a Top Integrator for Outstanding Content Managment Installation

Posted by: bclark Mar 13 2008

The Channel Connection returned to the AIIM Expo, this year, and with it came the Channel Connection Award. Cosponsored by Questex’ AIIM Expo 2008 and Business Solutions, the Channel Connection Award recognizes a VAR or integrator for an outstanding content management technology installation that demonstrates integration complexity and delivers ROI. Vicki Amendola, Business Solutions’ document and content management editor, presented the awards.

Salt Lake City based, Dataimage was named as one of the three Channel Connection finalist for its work with the State of Utah ORS (Office of Recovery Services), an agency located within the Utah Department of Human Services. In the solution, Dataimage integrates several Kofax products, and the OPEX AS3690i scanner and model 51 Rapid Extraction Desk. The solution enabled ORS to achieve a 100% digital mailroom, decreasing the department’s mail-processing time. Mail that reaches the ORS by 5:00 a.m. is now electronically distributed to the proper recipients across the state of Utah by 8:00 a.m. that same day, as opposed to up to a week later as often occurred with the manual process. Also significant is the fact that Dataimage incorporated a Check 21 remittance solution that electronically verifies and distributes the nearly 3,000 checks the department receives everyday, reducing the time it takes to get the funds into the hands of the families the social system serves.

The award was selected from a pool of over 60 nominated solutions implemented by VAR’s from around the United States. This group of 60 was narrowed down to 18. The 18 were then voted on by industry experts, to select the final three finalists. Dan Dillingham, Vice President of Corporate Sales at Dataimage, received the award at the AIIM National Conference, in Boston, Massachusetts. “We are very honored by this recognition, this solution is a powerful working case study of the efficiencies gained through a combination of work process automation and electronic content management

EMC Documentum Announces the Release of ApplicationXtender 5.4.

Posted by: bclark Dec 12 2007

EMC Documentum ApplicationXtender electronically stores, organizes, and manages virtually any kind of business content. ApplicationXtender is easy to implement, integrate, and manage, providing instant, role-based access to content from either a desktop interface or web browser.

What’s new?

Product licensing via EMC ELM FLEXnet Server
AX Web Access J2 now based on AX Web Services
Export image and text documents as PDF
Direct AX to Centera Integration
- New Document Retention Feature
Email images and text document attachments as PDF or XPS
Microsoft Vista OS Supported

Additional Features

Simplify AX WebXJ2 deployment
In-place editor and spell checker for creating annotation text notes
Email attachments and export text, text form overlays, image form overlays, and images in PDF format or as XPS documents
Image text OCR’d into PDF format
Native display support for Microsoft Office 2007 file formats

There is no cost for the AX software upgrade, provided you are current on your annual maintenance support contracts. AX 5.4 will involve a reissue of your current licenses and migrations from the AX license server to the EMC ELM FLEXnet server. This will provide a single license server for managing all EMC products. If you require an onsite visit for support or installation, this will entail an onsite visit charge that is not covered under the maintenance support contract.

If you would like to learn more about upgrading your system to AX 5.4, please feel free to contact us.

State of Utah Office of Recovery Services Partners with Dataimage for Records Management Solution Based on Kofax Intelligent Capture & Exchange

Posted by: bclark Dec 12 2007

New Kofax Solution to Manage More than 90,000 Child Support Cases

Established as a state program in the 1970s, the Office of Recovery Services (ORS) (http://www.ors.utah.gov) is an agency located within the Utah Department of Human Services that is dedicated to providing child support services and support for children in care. In 1976, ORS became the designated state child support enforcement office after the passing of Title IV-D of the Social Security Act in 1975. ORS administers the state Child Support Services, Children in Care Collections and Medicaid Collections programs.

ORS manages over 90,000 child support case files, and receives 80,000 pieces of new mail each month that need to be distributed to case workers located throughout the state of Utah. Lost files, missing files, and information and workers spread across the state made quick and easy access an increasingly difficult challenge. ORS sought a technology solution that would allow it to digitize its case files and make them centrally available electronically throughout the agency, and as a result, allow it to increase customer service levels and process cases more quickly.

Dataimage designed a custom solution that leveraged Kofax® Intelligent Capture & Exchange. The custom solution included key elements of Kofax Intelligent Capture & Exchange, including Kofax Ascent Capture® and Kofax INDICIUS®, an innovative automatic document separation technology, which for ORS, helped expedite the timeframe for the project and saved significant resources in the process. Together, the two Kofax technologies also helped ORS to achieve success with the classification and extraction portion of the back file conversion project.

Based on Kofax Intelligent Capture & Exchange combined with the OPEX AS3690i scanner and Model 51 Rapid Extraction Desk, ORS uses its new 100 percent electronic mailroom solution to digitally process and distribute more than 80,000 pieces of mail per month. Now when mail arrives at 5 a.m., it can be quickly scanned and distributed electronically throughout the state, as well as to select virtual home offices, often, by 8 a.m. that same morning. Previously, the process took more than 24 hours using manual paper distribution within an office and up to a week if the document had to move to a different office throughout the state.

To date, ORS has seen a significant return on investment (ROI), most importantly in its ability to free up employee time to better serve customers. With the new Kofax-based system, ORS’ employees have been able to reallocate the time they used to spend searching for information on a given case, to focus on collecting funds for distribution to the children.

For full case study see stateofutahofficeofrecovery_viewing_080207.pdf